Frequently Asked Questions

How can we help?

FAQ

GENERAL QUESTIONS

Do ALL SZN lenses impact visibility?

The short answer is NO. We've dedicated extensive efforts to developing graphics and color combinations that do not impact a users ability to see when used in the proper conditions (i.e. low light vs. sunny days). In instances where we create a model that materially compromises visibility, it is promptly discontinued and never released for sale.

What size goggles are right for me?

We understand that determining the right size goggles for you can be challenging and that is why we created this size guide. Our Out Cold and Check Yo' Self goggles are generally considered to be youth sizes and we recommend these for ages 8+ and for those with smaller heads. Our Blink 180° and Carvey Two-Face goggles run larger and are recommended for adults and those with bigger heads / faces.

Are your goggles compatible with helmets?

Absolutely! Our goggles are designed with helmet compatibility in mind. They feature adjustable straps and flexible frames to ensure a snug fit with your ski or snowboard helmet.

How do I care for and clean my ALL SZN goggles?

Do not use cleaning solution on your ALL SZN lenses. To extend the life of your goggles, gently blot away moisture with a microfiber cloth. When not in use, store your goggles in a protective pouch to prevent scratches.

Do your ski & snowboard goggles offer UV protection?

Yes, all our ski goggles provide 100% UV protection. You can hit the slopes with confidence knowing your eyes are shielded from harmful UV rays.

How do I choose the right ski & snowboard goggles?

Picking the perfect pair of ski goggles is crucial for your mountain adventures. Consider factors like lens type (e.g., polarized, mirrored), lens color (for varying light conditions), fit, and ventilation. Our product descriptions and customer reviews can also guide you in making an informed choice. We've designed our goggles to be used ALL SZN long and with every advancement in goggle technology up to this point, including anti-fog, 100% UV protection, triple foam frames and scratch resistance.

Do you offer over the glasses (OTG) goggles?

We do not currently offer OTG goggles although they are on our radar and slated to be released in the future.

SHIPPING, RETURNS, EXCHANGES & SUPPORT

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

How can I get in touch with customer support?

Our customer support team is here to assist you. You can reach us through our Contact Us page or by emailing info@allszn.com. We aim to respond to all inquiries within 24 hours.

If you have any additional questions or need further assistance, please don't hesitate to reach out to us. We're here to ensure you have a fantastic experience and are the envy of everyone on the slopes this SZN!

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